TERMS OF SERVICE

This website is operated by Sanebu. Throughout the site, the terms “we”, “us” and “our” refer to Sanebu.

Sanebu provides this website, including all information, tools, features and services available through it, subject to your acceptance of these Terms of Service and the policies referred to herein.

By visiting our website and/or purchasing a product from us, you use our “Service” and agree to be bound by these Terms of Service, as well as any additional policies referenced on the website, including our Privacy Policy and Return and Refund Policy.

Please read these Terms of Service carefully before accessing or using our website.

Nothing in these Terms is intended to restrict or exclude any mandatory consumer rights granted to you under applicable law.

Our online store uses Shopify’s e-commerce platform. For merchants based in Europe, Shopify’s principal contracting entity is Shopify International Limited, Ireland.

SECTION 1 – USE OF THE ONLINE STORE

By using this website, you confirm that you have the legal capacity to enter into a contract under the laws applicable to you or, where required, that you have the consent of your legal representative.

You may not use our products, website or services for any unlawful or unauthorised purpose.

You must not transmit viruses, malware or any other code intended to damage, disrupt or compromise the website, Service or any related systems.

A serious violation of these Terms may result in the restriction or termination of access to the Service, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or restrict access to the Service or to refuse an order where there is a legitimate reason to do so, including suspected fraud, misuse of the website, payment issues, product unavailability or legal restrictions.

Any such decision will be made in accordance with applicable law and without unlawful discrimination.

You may not reproduce, duplicate, copy, sell, resell or exploit any substantial part of the Service or website content without our prior written permission, except where permitted by law.

The headings used in these Terms are provided for convenience only and do not affect their interpretation.

SECTION 3 – ACCURACY AND AVAILABILITY OF INFORMATION

We make reasonable efforts to ensure that the information provided on our website is accurate, complete and up to date.

However, general informational content may occasionally contain inaccuracies or become outdated.

Product characteristics, prices, availability and other information relevant to a purchase are provided on the relevant product and checkout pages.

We may update or correct website content whenever necessary.

Nothing in this section limits our obligations to provide consumers with accurate pre-contractual information required by applicable law.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Product prices may change from time to time.

Any price change applies only to future purchases and does not affect an order that has already been validly concluded, except where required by law or where an obvious pricing error has occurred and applicable law permits correction.

We may modify, suspend or discontinue all or part of the website or Service where reasonably necessary.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

Product returns, refunds and exchanges are governed by our Return and Refund Policy as well as any mandatory consumer rights applicable to the purchase.

Any commercial return period, satisfaction guarantee or other voluntary guarantee offered by Sanebu is provided in addition to, and does not replace, statutory consumer rights.

We make reasonable efforts to display product images and colours as accurately as possible. However, the appearance of colours may vary depending on the screen, device and display settings used.

Product descriptions, availability and prices may be updated where necessary.

We may limit the quantity of products available per customer or order where there is a legitimate commercial, security or fraud-prevention reason to do so.

Nothing in these Terms excludes or limits any statutory guarantee, right of withdrawal, right to complain about defective goods or other mandatory consumer right applicable to your purchase.

SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel an order where there is a legitimate reason to do so, including suspected fraud, payment problems, obvious pricing or product information errors, product unavailability or suspected purchases intended for unauthorised resale.

If we cancel an order after payment has been received, any amount due to you will be refunded in accordance with applicable law and our refund procedures.

If we need to contact you about an order, we may use the contact information provided during checkout.

You agree to provide accurate, current and complete information when placing an order and, where applicable, when creating or maintaining a customer account.

For further information regarding returns and refunds, please refer to our Return and Refund Policy.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to services, applications or tools operated by third parties.

These third-party services are outside our direct control and may be subject to their own terms and privacy policies.

Your use of third-party services is therefore subject to the terms imposed by the relevant provider.

Where required by law, nothing in this section excludes any responsibility that Sanebu cannot lawfully exclude.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to websites, services or content operated by third parties.

We are not responsible for the content, availability or practices of independent third-party websites that we do not control.

Before entering into a transaction with a third party, you should review that third party’s terms, policies and practices.

Questions or complaints relating exclusively to products or services supplied directly by a third party should be addressed to that third party.

SECTION 9 – COMMENTS, REVIEWS AND OTHER SUBMISSIONS

If you submit reviews, comments, suggestions, photographs or other content to us, you confirm that you have the necessary rights to provide that content.

Unless otherwise agreed, you grant Sanebu a non-exclusive, worldwide and royalty-free right to use, reproduce, adapt, translate and display such content for purposes connected with our business and marketing, subject to applicable law and our Privacy Policy.

You must not submit content that is unlawful, defamatory, abusive, obscene, misleading, infringing, malicious or that violates the rights of another person.

You must not submit malware or other harmful software.

We may remove content that violates these Terms or applicable law.

You remain responsible for the content you submit and for ensuring that it is accurate and lawful.

SECTION 10 – PERSONAL INFORMATION

The collection and processing of personal data through our website is governed by our Privacy Policy.

Please refer to our Privacy Policy for information about how we collect, use, store and protect personal data and about the rights available to you.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Despite our efforts, information on the website may occasionally contain typographical errors, inaccuracies or omissions relating, for example, to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.

We reserve the right to correct such errors and update information.

Where an error affects an order that has already been placed, we will act in accordance with applicable consumer and contract law and, where necessary, contact you.

Nothing in this section gives us the right to remove or reduce rights that have already arisen under a valid consumer contract.

SECTION 12 – PROHIBITED USES

You may not use the website or its content:

(a) for unlawful purposes;

(b) to encourage or participate in unlawful acts;

(c) to violate applicable laws or regulations;

(d) to infringe our intellectual property rights or those of third parties;

(e) to harass, threaten, abuse, defame or unlawfully discriminate against another person;

(f) to submit false or deliberately misleading information;

(g) to transmit viruses, malware or malicious code;

(h) to unlawfully collect or track personal information relating to another person;

(i) to engage in spam, phishing, scraping or other abusive automated activities;

(j) to distribute unlawful or obscene material; or

(k) to circumvent or interfere with security features of the website, Service or related systems.

We may restrict or terminate access to the Service in the event of serious misuse, subject to applicable law.

SECTION 13 – WARRANTIES, CONSUMER RIGHTS AND LIABILITY

We make reasonable efforts to ensure that the website and Service remain available and function correctly. However, we cannot guarantee that access to the website will always be uninterrupted or completely free from technical errors.

Nothing in these Terms excludes, restricts or limits any statutory consumer rights or guarantees that cannot legally be excluded.

In particular, these Terms do not affect any mandatory rights relating to defective or non-conforming products, legal guarantees, withdrawal from distance contracts or remedies available under applicable consumer law.

To the extent permitted by law, Sanebu will not be responsible for indirect losses that were not reasonably foreseeable at the time the contract was concluded and that do not result from a breach of our legal or contractual obligations.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 14 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply to the maximum extent permitted by law or, where necessary, will be severed.

The remaining provisions will continue to apply.

SECTION 15 – TERMINATION

You may stop using our website and Services at any time.

We may suspend or terminate access to all or part of the Service where reasonably necessary, including in cases of serious breach of these Terms, unlawful use, fraud or security risks.

Termination does not affect rights and obligations that arose before termination, including rights relating to orders already concluded.

SECTION 16 – ENTIRE AGREEMENT

These Terms of Service, together with the policies expressly incorporated or referred to herein, govern your use of the Service.

If any provision is ambiguous in a consumer contract, it will be interpreted in accordance with applicable consumer protection law.

Failure by us to exercise or enforce a right under these Terms does not constitute a waiver of that right.

SECTION 17 – GOVERNING LAW AND CONSUMER PROTECTION

These Terms and contracts entered into through the website are governed by French law.

However, if you are a consumer residing in another country and Sanebu directs its commercial activities to that country, this choice of law does not deprive you of any mandatory consumer protection rights granted to you under the law that would otherwise apply in your country of habitual residence.

Nothing in this section limits any rights relating to jurisdiction or dispute resolution that cannot legally be waived by a consumer.

SECTION 18 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time, in particular to reflect changes to our Services, business practices or applicable legal requirements.

The most recent version will be published on this page.

Unless required by law, changes to these Terms will not retroactively alter the contractual terms applicable to an order already concluded.

SECTION 19 – CONTACT

Questions regarding these Terms of Service may be sent to:

Sanebu
5 Rue de la Paix
25300 Pontarlier
France

Email: contact@sanebu.com
SIREN: 882 447 899